Team Assist

Team Assist

Remote Support Platform

Provide exceptional support with Team Assist. Access computers remotely, chat with customers, share screens, and resolve issues faster than ever before.

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Powerful Support Features

🔒

Remote Access

Securely access and control customer computers remotely.

💬

Live Chat

Real-time messaging with customers and team members.

📺

Screen Sharing

Share screens for better support and collaboration.

📁

File Transfer

Securely send and receive files during sessions.

🎥

Session Recording

Record sessions for training and compliance purposes.

⌨️

Keyboard & Mouse Control

Take control of input devices for hands-on support.

🌙

Wake on LAN

Wake up computers remotely for unattended support.

🔐

Two-Factor Authentication

Enterprise security with 2FA and encryption.

🎫

Ticket Management

Track and manage support tickets efficiently.

Perfect For

IT Support Teams

  • Multiple users
  • Ticket management
  • Session history
  • Priority support

Managed Services

  • Fleet management
  • Custom branding
  • Advanced reporting
  • SLA monitoring

Tech Companies

  • API integration
  • Scalable platform
  • Custom features
  • White label

Why Team Assist?

Faster Resolution

Solve issues 3x faster with remote access.

Happy Customers

Reduce support tickets and increase satisfaction.

Security First

Enterprise-grade encryption and security.

Easy to Use

Simple interface for both support staff and customers.

Mobile Support

Support tools available on any device.

24/7 Monitoring

Unattended monitoring and maintenance.

Empower Your Support Team

Provide world-class support with Team Assist's remote support tools.

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